What kind of paper is the photograph printed on?
Our photograph prints are printed on archival photo paper with a lustre finish. If you would like a different paper finish, please send us a message so we can accommodate your request.
Can I have my print matted and framed?
We currently do not offer matting or framing due to shipping complexity. We are able to ship your print(s) to the framer of your choice, either a local framer or Framebridge. Please contact us if you have questions on how to do this.
For do-it-yourself framing, we recommend checking out the current selections at Target, West Elm and Pottery Barn as well as Home Goods. Your local framing store is another great option as they sometimes will have clearance sections.
Do you offer print sizes larger than 24x36 inches?
Yes, large sizes are available upon request. Please contact us with details of your project.
Can I order a photograph as a Canvas instead of on photo paper?
We have a preferred canvas printer that offers archival canvas printing as solo canvas as well as framed canvas. Please drop us a line to learn more and begin a custom order process.
Can I have a photographed cropped differently than displayed?
Yes, we can work with your custom cropping request. Please contact us so we can create a proof of your custom crop request.
Order & Shipping
How long will it take to receive my order?
All photograph prints are custom printed and require a processing time of 3-5 business days. Once your order has shipped, you will receive an email with shipping information. Shipping times vary depending on your location. If you need quicker turn around time, please do not hesitate to contact us.
How will my print be shipped?
Your order will be shipped directly from our trusted professional printer via FedEx, UPS and at times USPS. All order will have a tracking number that will be shared with you.
What happens if my order arrives damaged?
If your order arrives damaged, please contact us with a photo of the damaged piece so we may begin the replacement process.
Are purchases final sale?
As your printed specifically for you, it is a custom order and as a result sales are final. If an items arrives damaged, please contact us with a photo of the damage so we can begin a replacement free of charge.